Orders

Can I get a discount on order?

Products offered on the matterhorn.pl website are already at wholesale prices, but in the case of really big purchases, discounts are allocated individually, for this purpose, contact us via e-mail (info@lingerie-wholesale.biz) or directly via our chat.

What is the time of the order execution?

The order is executed on average within a few working days, depending on the ordered brand and the number of items. The expected delivery time of the entire order is shown in the basket, and the delivery time for individual products is given in the XML file available on our website.

Can you cancel your order?

Yes, we can cancel the order at the request of the ordering party, provided that the order has not been paid for. Please send a request via e-mail (info@matterhorn.pl) or via online chat, giving the order numbers to be cancelled.

Can you combine orders?

Yes, you can combine several orders into one larger one so that you could pay for shipping only once. Please bear in mind that it makes the delivery time therefore we suggest combining only those orders which were made within last 24 hours. To combine orders, please contact us via e-mail (info@lingerie-wholesale.biz) or via online […]