Execution of the order

What is the status of my order?

You can check the status of your order in the Customer Panel available after logging in to your account at matterhorn-wholesale.com If you do not remember your login and password, use the reminder function on the login page. Matterhorn Wholesale will send you an email at the time of sending the order wtih tracking number […]

How do you check at what stage is my order?

To do this, log in to Matterhorn. The Customer Panel page will be displayed, where you will find a list of all your orders and the status of their implementation. In case of doubt, please contact the wholesale service.

When the order is processed ?

Only after payment. It’s best to pay immediately, so that the warehouse staff will start the order. In the case of payment by bank transfer, which may take up to several days, it is a good idea to send a confirmation of the transfer by e-mail info@matterhorn-wholesale.com. This will allow you to complete the order […]