Help Center - Matterhorn Clothing Wholesaler Help Center - Matterhorn Clothing Wholesaler

Home / First order / Returns under the First Order Promotion Action:

Returns under the First Order Promotion Action:

1

Returns under the First Order Promotion Action:
1. Customers have the right to return products purchased as part of their initial order within 3 days of receipt of delivery.
2. Before initiating a return, the customer must first receive the package.
3. Refunds are only available for orders up to €500 or 430 GBP or 550 USD.
4. Refunds do not include delivery and return shipping costs.
5. Products must be returned in unused condition with original packaging.
6. The customer should contact us to advise of the intention to return the products and for further instructions.
7. Upon receipt of the return and after confirming the condition of the products, we will refund the customer the appropriate amount for the returned products.
8. The promotion action is only for the first order.

First order

About Matterhorn

View all posts by Matterhorn →

Related Articles

  • Who can buy at Matterhorn Wholesale?
  • Does registration cost me anything?
  • Do I have to have a company to register and buy at Matterhorn Wholesale?
  • Do I have to pay VAT?

Help Categories

  • 1API
  • 2Case studies
  • 3Delivery
  • 4Execution of the order
  • 7First order
  • 5Informations
  • 13Integration with Matterhorn | XML/CSV
  • 6Orders
  • 3Payments
  • 2Return policy

Popular Articles

  • What are the payment methods? 27996 25
  • How to buy – online store 25887 17
  • Who can buy at Matterhorn Wholesale? 19708 12
  • Contact details 14088 6
  • What is the time of the order execution? 12684 4

Help Center - Matterhorn Clothing Wholesaler is proudly powered by WordPress